Usability Testing

Test the usability of your prototype, this method is particularly suitable for digital services and interfaces


The initial tool derives from the field of testing user interfaces, but also single aspects of services can be tested with this method.
After an initial session of briefing on the functions to be tested, the document for the evaluation is prepared. Following the testing itself, a debriefing session is needed where the evaluators discuss the findings and brainstorm potential solutions to fix the problems identified